How CRM helps analysis

  How CRM helps analysisCreate personalized reports on DEMOHow to...(http://mydemo.evolutivo.it/)A CRM is the best way to create different reports that can help you on sales and marketing. This reports can be shown in a graphical view so you can analyse them easily even without been an expert analyst. Below, I did a tutorial of how you … Continue reading How CRM helps analysis

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The essence of co-sourcing

The essence of co-sourcing"Co-sourcing combines the advantages of outsourcing and insourcing as it provides access to external expertise without having to completely give up internal control over processes (Gross, 2006)." Co-sourcing has helped many companies that don't have the staff capability to deploy new systems. For example, co-sourcing has been successful for information services projects ranging … Continue reading The essence of co-sourcing

Il cliente e non il prodotto al centro del business

Il cliente e non il prodotto al centro del businessGli studi dimostrano la probabilità che i clienti che sperimentano relazioni decisamente positive con un'azienda continuino ad acquistare da questa stessa azienda. Il Crm serve alle aziende per individuare e gestire i profili di clienti acquisiti e potenziali, così da mettere a punto attività e strategie … Continue reading Il cliente e non il prodotto al centro del business